12:05 am · nobody at the desk
A concierge in every room, on duty 24/7.
A QR code by the bed opens your concierge. Guests find the WiFi, the food menu and the best places nearby. Any request goes to the right department, directly on WhatsApp. No phone call, no waiting, zero miscommunication.
For hotels · homestays · resorts · guesthouses · B&Bs · Airbnbs · serviced apartments
Nothing to installWorks on any phone$49 a year or $199 once
Eight looks, or and the page takes its colours. The logo stays on your device.
One night, hour by hour
Room 204 never called reception. They still got everything.
Every screen below is a real block of the page you get, and every message is what actually reaches your phone.
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9:52 pmWiFi
Found the password without asking.
The network and password sit at the top of the page. One tap copies it. It is the question every desk answers ten times a day. No guest needs to ask it.
Lotus Guestmango2026CopyYour phone
Quiet. Nothing reaches you, and nobody knocks on the office door to ask.
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10:10 pmDinner
Ordered from your kitchen, not a delivery app.
The menu is already on their phone with prices and a total. Your kitchen is downstairs; the rider from DoorDash or Uber Eats is forty minutes away and the money would have left the building. Opening hours are live, in your own time zone, so nobody orders into a closed kitchen.
Room service7 am – 11 pmCloses in 50 minKerala fish curry mealSeer fish, red rice, thoran₹380− 1 +Masala chai₹40− 2 +3View order₹460On your WhatsApp · 10:11 pm
Room 204 1. Kerala fish curry meal × 1 2. Masala chai × 2 Total: ₹460 Lotus HomestayWritten down. No misheard “less spicy”. Send food to the kitchen's number and housekeeping to another; each service can have its own.
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12:05 amTowels
Asked for towels without waking anyone up.
Most guests would rather go without than ring a desk at midnight. A tap costs them nothing, so they ask, and they remember that they could.
Fresh towels− 2 +Extra blanketAddSend on WhatsAppOn your WhatsApp · 12:05 am
Room 204 1. Fresh towels × 2 Lotus HomestayNobody picked up a phone, on either end. Whoever is on the night round reads it and goes.
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6:40 amThe morning plan
Found out where to go before the desk opened.
Nearby places with walking times and your own one-line notes, drafted from your Google listing and edited by you. The answer you give at the desk, given while you were asleep.
Chinese fishing netsGo at sunrise; buy fish and have it cooked at the stalls6 minKashi Art CaféGood coffee and cake in a gallery courtyard4 minYour phone
Quiet again. Information is answered by the page; only requests become messages.
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7:15 amThe taxi
Booked a service they never knew you offered.
Airport drops, tours, a massage, bicycles: anything you offer can be a service with items and prices. It is on the page, so it gets asked for.
Airport drop (COK)Sedan, about 90 minutes₹1,500AddKumbalangi backwater canoeHalf day with a village lunch₹2,200AddOn your WhatsApp · 7:16 am
Taxi & tours Room 204 1. Airport drop (COK) × 1 Note: pick-up at 11 Lotus HomestayA note travels with every request, so “pick-up at 11” arrives with it.
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10:50 amCheck-out
Left on time, and left a review.
Check-out time, where to leave the key, whether luggage can stay: answered on the page. Under it, one tap to your Google review link. Happy guests write when it is easy.
Check-out 11:00Leave the key at the courtyard desk. Luggage can stay for the day.Enjoyed your stay?Review us on GoogleYour phone
Four messages in one stay. Four things sold or solved. Zero calls.
This is what reaches you
Four messages. Four things sold or solved. No calls.
Room 204
1. Fresh towels × 2
Lotus HomestayRoom 204
1. Kerala fish curry meal × 1
2. Masala chai × 2
Total: ₹460
Lotus HomestayRoom 204
1. Shirt / T-shirt, wash & iron × 2
2. Trousers / jeans, iron × 1
Total: ₹125
Lotus HomestayTaxi & tours
Room 204
1. Airport drop (COK) × 1
Note: pick-up at 11
Lotus HomestayThe exact format. You can change the wording of every template, and give each service its own WhatsApp number.
What this is, in plain words
It answers the questions, and it sends every request to the right department.
Half of what a guest needs is information: the WiFi password, when breakfast stops, how late they can check out, where to eat tonight. The page answers all of it, at any hour, without anyone having to be asked.
The other half is getting something done. Room service, an extra towel, laundry by morning, a taxi at six. The guest taps what they want, and it reaches the person who handles it as a written WhatsApp message with the room number on it.
The requests arrive on the WhatsApp you already use, and nothing a guest types is stored with us.
Guests get
- The menu with a cart and a total
- Housekeeping, laundry and any service you add
- WiFi, check-out, house rules, breakfast times
- Nearby places, transport, emergency numbers
- A way to pay you, and a way to review you
You get
- Every request as text, with the room number
- Food orders that go to your kitchen, not a delivery app
- Services guests can see, so they actually book them
- Fewer calls, fewer misheard orders
- One place to change a price, live in every room
What's on the page
Everything a guest asks about, in one place. Switch on only what you offer.
Empty sections stay hidden. A three-room homestay and a three-hundred-room hotel use the same page.
- Food & drinksCategories, prices, quantities, a total. Hours per category.
- HousekeepingTowels, water, cleaning, an extra blanket. Free or priced.
- LaundryWash, iron, dry clean, per garment, with prices.
- Your own servicesTaxis, tours, spa, bicycles, anything with items and prices.
- WiFiNetwork and password, copied in one tap.
- Check-in & check-outTimes, keys, luggage, late check-out.
- House rulesQuiet hours, smoking, visitors, shoes off.
- Breakfast & diningWhere, when, what is included.
- NearbyPlaces with walking times and your one-line notes, filtered by type.
- Getting aroundAirport, station, fares, your regular driver.
- EmergencyPolice, ambulance, hospital, you. One tap to call.
- PayYour payment link, opened in one tap.
- An offerThe sunset cruise, the spa deal, the longer-stay discount.
- ReviewsGoogle and the booking sites, one tap each.
- A card per roomIts own QR. The room number arrives already filled in.
- Any languageEvery word editable; the fixed wording translates in one go.
Then guests use it
Scan, tap, and it's on your WhatsApp.
A card in every room
Six to an A4 sheet, printed at any shop. Each card carries the room, so the guest never types it.
The guest taps
Nothing to install, nothing to sign up for. The page opens in the phone's browser.
You read it
Text, with the room number first. Send housekeeping to one number and the kitchen to another, or run everything from one phone.
How it's made
Type your property's name. We write the rest.
- Found your listingaddress, phone, hours, 12 photos
- Found you on Booking.com and TripAdvisorreview links for the page
- Looked around: 14 places within a short walkcafés, a pharmacy, the jetty, an ATM
- Wrote a line about each of them“Go at sunrise; buy fish and have it cooked at the stalls”
- Chose a first look from your photosPeacock: deep teal and gold
- Writing your welcome, house rules and check-outabout 20 seconds
- Your page is readyconcierge.page/h/lotus-homestay
- 0:00
Type your property's name
We find your Google Maps listing and take the address, phone, hours and photos. Not on Google? Type the details instead.
- 0:20
The page writes itself
Welcome, house rules, check-out, nearby places with walking times, emergency numbers: drafted in about twenty seconds, marked “Written for you” until you keep or change it.
- 2:00
Print a card for each room
Every room gets its own QR card. Guests scan; you get messages with the room number already on them. Change prices later without reprinting.
- 3:00
Photograph your menu
A photo of the printed menu becomes items with names, descriptions and prices, sorted into categories. The same works for a laundry price list or a spa card. Check them, fix a typo, save.
Set up free, with nothing locked. No payment or card details until you activate it for your guests.
Get your pageNothing a guest types is stored with us.
The message goes from the guest's phone straight to your WhatsApp. Our servers never see it.
What it costs
One property, one price. Nothing per room.
Set up free and take 60 days to get it right. No payment or card details until you activate it for your guests. Full refund for 14 days, one click, no questions.
Compare: in-room tablets cost more than that per room, apps need a download nobody wants, and a printed directory costs money every time a price changes.
Prices in US dollars, taxes included.
Questions
Do my guests need to install anything?
No. The page opens in the phone's browser when they scan. Requests are sent through WhatsApp, which they already have.
Where do the requests go?
To the WhatsApp number you choose, as a normal message with the room number, the items and the total. Housekeeping and the kitchen can have their own numbers.
What if a guest doesn't use WhatsApp?
They can still read everything on the page and tap to call you. What they cannot do is send a request as a message. Concierge.Page is built for places where WhatsApp is already how people talk, and it makes WhatsApp the one channel between your guests and your property.
Do you store my guests' details?
No. Nothing a guest types is saved on our servers; the message goes straight from their phone to your WhatsApp.
What if I change prices after printing the cards?
Nothing to reprint. The card points to your live page. The next guest who scans sees the new prices.
Who writes the words on my page?
We do, with an AI writer, from your Google listing, as a careful first draft. It is told never to invent facts about your property, and every line stays marked until you keep it or rewrite it. Most owners change a few sentences and keep the rest.
What if my property isn't on Google Maps?
You can still set up. Choose “Enter the details by hand” on the first step; type the name and address, point at a landmark, and the nearby places are filled in from there.
Is this worth it for a five-room B&B?
Yes. You may not do room service. The WiFi, the house rules, the check-out time and your nearby tips still save you repeating yourself to every guest. Sections you leave empty never appear.
Can the page be in my language?
Yes. Every word on the guest page can be edited, and the fixed wording can be translated in one go from the dashboard.
Can I run more than one property?
Yes. One account can hold several properties, each with its own page, cards and plan. Open the menu at the top of the dashboard and choose “Add another property”.
What happens after 60 days?
Sixty days is enough to build the page, try it on your own phone and decide. To publish it for guests and print the cards, activate it: $49 a year or $199 once, in your local currency at checkout. Nothing is charged until you decide. A page that is never activated goes offline at the end of the 60 days; your draft is kept for 12 months so you can activate it later.
Tonight · one of your rooms
Somebody wants something, and won't call.
Give them the card. Two minutes to set up, and no payment until you activate.
Get your page